Meet Neil...
And by Neil, we mean this monkey. He's pretty chill, we like having him around the shop, we like the sense of fun and adventure that he brings around with him...he also has spectacular taste in coveralls. He is admittedly terrible at paperwork, so he leaves the real business work to Jay.
Jay is our proud shop owner, having been operating Neil's Auto Service out of Niagara Falls, Ontario for over 9 years, he recently relocated with his family to a beautiful new adventure in Canada’s East Coast. No matter what beautiful province he is running his business in, he always puts our customers needs at the very top of his list. (He is also known for having terribly hilarious jokes...just ask him about it!) Jay has been a licensed mechanic since 2007, (which may be impossible if you ask him his age he's only 26) and through those years, he has always prided himself in dealing honestly and fairly with people in an industry that is often hard to trust.
He recognizes that your vehicle is an investment; it's how you get to work, how you make that rush hour home in 45 minutes, and how you get to where ever else you need to be. Your vehicle needs to be reliable, and above all else, safe. With Neil's Auto Service, you can trust that our team of licensed, professional, and caring staff will go above and beyond to get you and your vehicle back where it should be.
What our customers think...
“I trust Neil’s implicitly and recommend them to everyone. I know nothing about cars, but I know that I will always be given straightforward and honest opinions without any up selling. It is such a relief to have a mechanic I can trust.”
“Thanks for getting me those winter tires/rims so quick bro! By far the smoothest winter tires I’ve had. Bring on the snow! ”
“While visiting Niagara, AAA (well CAA in Canada) towed our auto to your service station when it died while we were trying to jump someone’s battery who was stranded. It was a successful jump for them however our car died afterward. It was a Sunday and we were planing to leave Monday. Neil’s diagnosed the problem promptly...gave us a fair price quote to repair..went out of his way to get the job done so that we did not have to rent a car or stay another day or two and when we went back to pick it up he said he made a mistake on the quote it was actually $60 LESS than he quoted!!! Who does that??? Honest good people!!! The best customer service experience I ever had and they did a great job!”
“These guys are the best! Always gave me honest, helpful advice, great service, at very reasonable prices (especially when compared to other places).
Couldn’t be happier with my experience so far.”